Frequently Asked Questions

Just like any other website, you can add items to your cart, proceed to checkout, and complete the purchase process.

No, you can place an order without creating an account.

We accept all types of bank accounts and all wallets commonly used in Pakistan.

Yes, Cash on Delivery is available.

To track your order, click on the “Order Tracking” link at the bottom of any page. Enter your order ID and email to view your order details.

It takes a minimum of 3 days and a maximum of 5 days, depending on the distance from the business address.

There are no shipping charges. Shipping is free all over Pakistan.

As mentioned, it takes a minimum of 3 days and a maximum of 5 days.

You need to go to the “Refund and Returns Policy” page and fill out the form provided at the bottom. Fill in all the required details, and we will handle the rest.

As soon as we receive the returned parcel, we will immediately send the payment to you.

Don’t worry, our products rarely go out of stock. If they do, they are usually restocked within 3 to 5 hours.

To create an account, click on the “Account” option in the top right corner. Enter your details such as name, email, and phone number. You will receive an email to complete the account setup.

If you forget your password, click on “Lost My Password”, enter your email, and you will receive a link to reset your password.

You can contact our team through the contact page or use the live chat option available at the bottom right corner of the site.

Our customer support hours are from 9 AM to 5 PM.

Discount codes are available on the Hot Deals page.

Your personal information is fully protected. You can read our privacy policy for more details.

No, we do not share your information with third parties.

Yes, you can cancel your order after placing it.

Go to your account dashboard, navigate to the order section, and click the cancel button. Provide a reason for cancellation and submit. Your order will be canceled within 2 to 3 minutes.

No, we do not accept custom orders. However, if you want to place a bulk order, you can contact us through the contact page.

Yes, we send a gift with every order, and each order is packed in premium packaging.

You can leave a review under each product on our website or use the live chat option to provide your feedback.